Franklin EBM-901 User Manual download pdf (Page 219)

219eBookMan

®

User’s Guide

Problem Solution Helpful Hint

When I try to download or

install the operating system

(OS), my eBookMan

device freezes and the

error message "eBookMan

not responding" appears

on my computer screen.

1. Disconnect your

eBookMan from the cra-

dle or cable.

2. Using a paper clip, gen-

tly press the Reset but-

ton located on the back

of your eBookMan

device.

3. Reconnect your device

to your PC and turn it

on.

4. On your Desktop

Manager, click to re-

send the OS and appli-

cations to your

eBookMan.

Make sure your eBookMan

device is turned on and

properly connected to your

PC before starting the syn-

chronization process.

The Device pane in my

Desktop Manager shows

the message “Waiting for

an eBookMan. . .”

To check whether the port

you selected is functioning

properly, locate its entry in

the Device Manager on

your PC. This is generally

found under System in the

Control Panel. To learn

more about the Device

Manager, please refer to

your PC or Windows man-

ual.

Note: This is normal if the

Desktop Manager is

open and eBookMan

is not connected to

your PC. If this is not

the case, try the fol-

lowing.

• In the Desktop Manager,

select

Setup|Connection and

confirm that the right port

is shown in the

Connection Configuration

dialog box.

• Check that the port you

selected is functioning

properly.

• Make sure your

eBookMan device is

turned on and properly

connected to the PC.

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